Xynora MediaPrivacy Policy
Last updated: 5 November 2026
This policy explains what personal data Xynora Media ("we", "us") collects through www.xynoramedia.com, why we collect it, how long we keep it and the choices you have. We collect as little as we can and we never sell your data.
What we collect
| Data | When | Why |
|---|---|---|
| Name, email, phone or WhatsApp number, company, website and the project details you type | When you send the quote, media kit or agency form | To reply to your enquiry and prepare a quote |
| How you found us (campaign tags in the link and the referring page) | When you send a form | To understand which channels bring enquiries |
| IP address and browser details (user agent) | When you send a form | To stop spam and abuse of the form |
We don't use advertising or analytics cookies, and we don't track you across other sites.
How long we keep it
- IP address and browser details: deleted automatically after 30 days.
- Your enquiry: kept for as long as we need it to talk to you about your project, and deleted within 24 months of our last contact unless we are working together.
Who processes it for us
We use a small number of trusted providers to run this site. They process data only on our instructions:
- Cloudflare hosts the website, stores form submissions in a database and runs Turnstile, a privacy-friendly check that you're not a bot.
- Brevo delivers the email notification of your enquiry to our team.
- Google serves the website fonts and the YouTube video thumbnails. Videos you choose to play are loaded from YouTube, Facebook or Instagram, whose own privacy policies apply.
Some of these providers may process data outside your country. They are bound by their own data protection commitments.
Stored on your device
The site keeps a few things in your browser so it works smoothly: your light or dark theme choice, an unsent quote form draft (cleared after 2 hours or when you close the tab), and, if you install the app, saved copies of pages so it opens offline. None of this is sent to us. You can clear it at any time in your browser settings.
Your choices and rights
You can ask us to show you, correct or delete the personal data we hold about you, or to stop contacting you. Email [email protected] and we'll respond within 30 days. If you're not satisfied with our response, you can complain to the data protection authority where you live.
Security
The site is served only over HTTPS. Form submissions are stored in a private database that only our team can access, and the email keys and secrets are stored encrypted.
Children
Our services are for businesses. We don't knowingly collect data from anyone under 18.
Changes
If we change this policy we'll update the date at the top of this page.
Contact
Xynora Media
[email protected]